Effective Date: January 1, 2024

Mekongzon (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you use our logistics services, including bonded warehousing, transportation, and supply chain management.

  1. Information We Collect

When you use our services, we may collect various types of information, including:

  • Personal identification information such as name, address, email, and phone number
  • Billing and payment information
  • Information about the goods being stored or transported
  • Logistics and supply chain management data
  • Usage data related to your interactions with our services
  • Other information necessary to provide and improve our services
  1. Use of Information

We use the collected information for the following purposes:

  • To provide and maintain our logistics services
  • To communicate with you about our services, including billing, support, and updates
  • To improve, customize, and develop our services
  • To comply with legal and regulatory requirements
  • To ensure the security and integrity of our services and your goods
  1. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With third-party service providers who assist us in delivering our services
  • In response to a legal request or to comply with applicable laws and regulations
  • In connection with a merger, acquisition, or sale of all or a portion of our business
  1. Data Security

We take appropriate measures to protect the security and integrity of your personal information, including the use of encryption, secure storage systems, and access controls.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Your Privacy Rights

You may have certain privacy rights regarding your personal information, including the right to access, correct, or delete your information. Please contact us using the details provided at the end of this Privacy Policy for assistance with these rights.

  1. Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable laws. We will notify you of any material changes and seek your consent when required.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

Mekongzon Co., Ltd.

119/114A Nguyen Thi Tan Street, District 8, Hochiminh City, vietnam

Phone: +84 28 2212 0285

Email: info@mekongzon.com

By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Thank you for entrusting Mekongzon with your logistics needs.