Privacy Policy

Effective Date: 1st January, 2024

Mekongzon (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”) and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Company name and position

1.2. Non-Personal Information

We may collect non-personal information automatically when you interact with our services, including:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and managing our services
  • Responding to your inquiries and customer service requests
  • Processing transactions and sending related information
  • Improving and personalizing user experience
  • Communicating with you about updates, promotions, and events
  • Analyzing usage patterns to enhance our services

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing services, such as payment processing, data analysis, and marketing support.
  • Legal Compliance: Authorities or other entities when required by law or to protect our rights, property, or safety.
  • Business Transfers: Parties in connection with a merger, sale, or acquisition of all or a portion of our business.

4. Data Security

Mekongzon employs administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can modify your browser settings to manage cookies, but doing so may impact the functionality of some features.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

Mekongzon reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes via email or a notice on our website. Your continued use of our services following any modifications constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@mekongzon.com Phone: +84 28 2212 0285

Address: 119/114A Nguyen Thi Tan Street, Ward 2, District 8, Ho Chi Minh City, Vietnam.

By using Mekongzon’s services, you acknowledge that you have read and understood this Privacy Policy.