Welcome to Mekongzon. The following Terms of Service (“Terms”) govern your use of the services provided by Mekongzon (“we,” “us,” or “our”), including our bonded warehousing solutions and any other associated services. By using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Services

Mekongzon offers bonded warehousing, order fulfillment, distribution, and logistical services aimed at optimizing supply chains for businesses. Our commitment is to deliver these services in a secure, reliable, and timely manner.

2. User Obligations

2.1. Accurate Information

You agree to provide accurate, up-to-date information when registering or using our services. Any false information may result in the suspension or termination of your account.

2.2. Compliance

You agree to use our services in compliance with all applicable laws and regulations. You are responsible for ensuring that your goods comply with any applicable import/export restrictions and that all required permits and licenses are obtained.

3. Payment

Fees for our services are outlined in your contract or service agreement. You agree to pay all fees and charges in a timely manner, according to the payment terms specified. Late payments may result in additional charges or the suspension of services.

4. Termination

Mekongzon reserves the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including but not limited to a violation of these Terms.

5. Liability

5.1. Limitation of Liability

To the fullest extent permitted by law, Mekongzon shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

5.2. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or governmental restrictions.

6. Data Privacy

We are committed to protecting your personal information. Our Privacy Policy, which outlines how we collect, use, and safeguard your data, is incorporated into these Terms by reference.

7. Intellectual Property

All content and materials provided by Mekongzon, including but not limited to text, graphics, logos, and software, are the property of Mekongzon and are protected by applicable copyright and trademark laws.

8. Modifications

Mekongzon reserves the right to modify these Terms at any time. We will notify you of any significant changes via email or through a notice on our website. Continued use of our services after such modifications constitute acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Mekongzon operates, without regard to its conflict of law principles.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us at info@mekongzon.com or through the contact form on our website.

By using Mekongzon’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.